ThreatLocker incident

Portal Performance

Minor Resolved View vendor source →

ThreatLocker experienced a minor incident on September 16, 2026 affecting Apps APIs, lasting 18h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 06:14 PM UTC
Resolved
Sep 17, 2026, 12:35 PM UTC
Duration
18h 21m
Detected by Pingoru
Sep 16, 2026, 06:14 PM UTC

Affected components

Apps APIs

Update timeline

  1. identified Sep 16, 2026, 06:14 PM UTC

    To mitigate further performance issues we are making adjustments to a database server. During this time customers may experience degraded performance.

  2. monitoring Sep 16, 2026, 09:42 PM UTC

    We are currently monitoring,

  3. resolved Sep 17, 2026, 12:35 PM UTC

    This incident has been resolved.