ThreatLocker experienced a notice incident on September 29, 2026 affecting API [Instance B] and API [Instance C] and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
API [Instance B]API [Instance C]API [Instance D]API [Instance E]API [Instance F]API [Instance G]API [Instance H]API [Instance AE1]API [Instance AU1]API [Instance CA1]
Update timeline
- investigating Sep 29, 2026, 08:39 PM UTC
We are currently investigating an issue where existing Policies that are configured with Entra have stopped matching to their intended policy. Confirmed Instances are B, D, and E
- identified Sep 29, 2026, 08:47 PM UTC
This is affecting all instances at the moment. A fix has been identified and we're working to resolve this as soon as possible.
- monitoring Sep 29, 2026, 09:12 PM UTC
A fix has been pushed to all instances at this time that resolves the issue. We will mark as resolved shortly.
- resolved Sep 29, 2026, 09:30 PM UTC
This issue has now been resolved. Thank you for your patience while we worked to get it fixed.