ThreatLocker experienced a minor incident on August 13, 2026 affecting Portal [Instance H], lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Portal [Instance H]
Update timeline
- investigating Aug 13, 2026, 03:07 AM UTC
We are currently investigating an issue with Instance H and reports of slowness when navigating in the portal.
- identified Aug 13, 2026, 03:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 13, 2026, 03:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 04:23 AM UTC
This has now been resolved.