ThreatLocker incident

Performance degradation identified on Instance H

Minor Resolved View vendor source →

ThreatLocker experienced a minor incident on July 21, 2026 affecting Portal [Instance H], lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 02:00 PM UTC
Resolved
Jul 21, 2026, 02:51 PM UTC
Duration
51m
Detected by Pingoru
Jul 21, 2026, 02:00 PM UTC

Affected components

Portal [Instance H]

Update timeline

  1. investigating Jul 21, 2026, 02:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 21, 2026, 02:11 PM UTC

    Portal should be accessible and performance has returned. We are closely monitoring this to ensure stability and functionality continue.

  3. resolved Jul 21, 2026, 02:51 PM UTC

    Instance H is stable and fully operational at this time. Outage is being downgraded. Thank you