ThreatLocker experienced a minor incident on September 22, 2025 affecting Portal [Instance H], lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2025, 05:46 PM UTC
User experience might be impacted. Any issues or assistance you might need, please reach out to support via LiveChat. We'll make sure to update this status page as we progress through this issue and towards its resolution. Thank you for your ongoing patience.
- investigating Sep 22, 2025, 07:10 PM UTC
We have made significant progress in restoring full access and stability to the portal. We are closely monitoring the situation and will continue to implement improvements, as the recent changes have already shown positive results.
- resolved Sep 22, 2025, 07:45 PM UTC
Accessibility into the Portal has been successfully restored. At this time, the outage has been officially downgraded. If anyone experiences new issues in logging into the portal, please reach out to Support via LiveChat. Thank you again for your patience and cooperation throughout this outage.