ThreatLocker incident

Instance H Performance Issues

Minor Resolved View vendor source →

ThreatLocker experienced a minor incident on September 24, 2025 affecting Portal [Instance H], lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 12:52 PM UTC
Resolved
Sep 24, 2025, 01:03 PM UTC
Duration
11m
Detected by Pingoru
Sep 24, 2025, 12:52 PM UTC

Affected components

Portal [Instance H]

Update timeline

  1. investigating Sep 24, 2025, 12:52 PM UTC

    User experience might be impacted. Any issues or assistance you might need, please reach out to support via LiveChat. We'll make sure to update this status page as we progress through this issue and towards its resolution. Thank you for your ongoing patience.

  2. resolved Sep 24, 2025, 01:03 PM UTC

    Accessibility into the Portal has been successfully restored. At this time, the outage has been officially downgraded. If anyone experiences new issues in logging into the portal, please reach out to Support via LiveChat. Thank you again for your patience and cooperation throughout this outage.