ThreatLocker experienced a minor incident on October 2, 2025 affecting API [Instance F] and API [Instance G], lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
API [Instance F]API [Instance G]
Update timeline
- investigating Oct 02, 2025, 01:59 PM UTC
We are aware of disruption affecting our APIs. Some online machines may show offline. This is currently being investigated.
- identified Oct 02, 2025, 02:02 PM UTC
We have identified the issue and a fix is being applied
- monitoring Oct 02, 2025, 02:06 PM UTC
A fix has been implemented and we are now monitoring
- resolved Oct 02, 2025, 02:07 PM UTC
This incident has now been resolved