Thomson Reuters incident
High latency and intermittent failure in UAT AMER
Resolved after 1 day, affecting ONESOURCE Determination Enterprise Cloud (OCI AMER), on August 29, 2026.
We are currently experiencing intermittent issues with the OneSource Determination Indirect Tax feature with our Tax calculation service for UAT environment in OCI cloud. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
Affected components
Update timeline
- monitoring Aug 29, 2026, 04:41 AM UTC
We are currently experiencing intermittent issues with the OneSource Determination Indirect Tax feature with our Tax calculation service for UAT environment in OCI cloud. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
- resolved Aug 30, 2026, 04:45 AM UTC
This incident has been resolved.
Your product runs on more than Thomson Reuters
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services