Thomson Reuters incident

Onesource Global Trade - Content Intermittent Issues

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on October 5, 2026 affecting Global Trade Content, lasting 10d 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 08:00 PM UTC
Resolved
Oct 16, 2026, 01:25 AM UTC
Duration
10d 5h
Detected by Pingoru
Oct 05, 2026, 08:00 PM UTC

Affected components

Global Trade Content

Update timeline

  1. investigating Oct 05, 2026, 08:00 PM UTC

    Thomson Reuters is currently investigating an issue that is resulting in intermittent connection issues with the Global Trade Content solution. Clients may not be able to run HTS validations or any other type of validations at this time.

  2. monitoring Oct 05, 2026, 09:03 PM UTC

    This issue has been mitigated, and we will continue to monitor.

  3. resolved Oct 16, 2026, 01:25 AM UTC

    This incident has been resolved.