Thomson Reuters incident
ONESOURCE Global Trade - Intermittent Validation Issues for FTZ Customers
Minor Vendor's status page →
Resolved after 2 hours 55 minutes, affecting Global Trade Content and Global Trade - pwd by Integration Point and 1 more, on October 21, 2026.
The issue has been mitigated. We will continue to monitor for the next few hours.
Affected components
Global Trade ContentGlobal Trade - pwd by Integration PointGTM Platform
Update timeline
- investigating Oct 21, 2026, 12:59 PM UTC
We are currently experiencing intermittent issues with FTZ Staging Validations within the US FTZ application of Global Trade. We are working to mitigate the issue now.
- identified Oct 21, 2026, 02:15 PM UTC
The issue has been identified, and we are working on the mitigation.
- monitoring Oct 21, 2026, 02:26 PM UTC
The issue has been mitigated. We will continue to monitor for the next few hours.
- resolved Oct 21, 2026, 03:55 PM UTC
This incident has been resolved.
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