Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 17 hours 13 minutes, affecting Reports and Analytics Enterprise Cloud, on August 26, 2026.

investigating Aug 27, 2026, 05:50 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started: Aug 26, 2026, 06:07 PM UTC
Resolved: Aug 27, 2026, 11:21 AM UTC
Duration: 17h 13m
Detected by Pingoru: Aug 26, 2026, 06:07 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Aug 26, 2026, 06:07 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
investigating Aug 27, 2026, 12:18 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
investigating Aug 27, 2026, 05:50 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
resolved Aug 27, 2026, 11:21 AM UTC

The data catchup is complete.

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