Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 59 minutes, affecting Reports and Analytics Enterprise Cloud, on August 26, 2026.

investigating Aug 26, 2026, 01:21 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

Started
Aug 26, 2026, 01:21 PM UTC
Resolved
Aug 26, 2026, 02:20 PM UTC
Duration
59m
Detected by Pingoru
Aug 26, 2026, 01:21 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Aug 26, 2026, 01:21 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Aug 26, 2026, 02:20 PM UTC

    The data catch-up process has been completed successfully

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