Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on February 24, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 11h 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 08:46 PM UTC
Resolved
Feb 25, 2026, 08:39 AM UTC
Duration
11h 52m
Detected by Pingoru
Feb 24, 2026, 08:46 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Feb 24, 2026, 08:46 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Feb 25, 2026, 02:05 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours . We are working on the data catch up, will notify once complete.

  3. resolved Feb 25, 2026, 08:39 AM UTC

    This incident has been resolved.