Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 11 hours 52 minutes, affecting Reports and Analytics Enterprise Cloud, on February 24, 2026.

investigating Feb 25, 2026, 02:05 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours . We are working on the data catch up, will notify once complete.

Started
Feb 24, 2026, 08:46 PM UTC
Resolved
Feb 25, 2026, 08:39 AM UTC
Duration
11h 52m
Detected by Pingoru
Feb 24, 2026, 08:46 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Feb 24, 2026, 08:46 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Feb 25, 2026, 02:05 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours . We are working on the data catch up, will notify once complete.

  3. resolved Feb 25, 2026, 08:39 AM UTC

    This incident has been resolved.

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