Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 9 hours 26 minutes, affecting Reports and Analytics Enterprise Cloud, on March 4, 2026.

investigating Mar 04, 2026, 07:34 AM UTC

We are continuing to experience a delay of around 11 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.

Started
Mar 04, 2026, 01:07 AM UTC
Resolved
Mar 04, 2026, 10:33 AM UTC
Duration
9h 26m
Detected by Pingoru
Mar 04, 2026, 01:07 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Mar 04, 2026, 01:07 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Mar 04, 2026, 07:34 AM UTC

    We are continuing to experience a delay of around 11 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.

  3. resolved Mar 04, 2026, 10:33 AM UTC

    Data catch up is complete.

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