Thomson Reuters incident

Intermittent Tax calculation failures in Amer UAT - SOAP & REST

Minor Vendor's status page →

Resolved after 17 hours 6 minutes, affecting ONESOURCE Determination Enterprise Cloud (AWS AMER), on March 8, 2026.

investigating Mar 08, 2026, 06:51 AM UTC

We are currently experiencing intermittent issues with Tax calculation feature with our ONESOURCE Indirect Tax Determination Enterprise service.

Started
Mar 08, 2026, 06:51 AM UTC
Resolved
Mar 08, 2026, 11:57 PM UTC
Duration
17h 6m
Detected by Pingoru
Mar 08, 2026, 06:51 AM UTC

Affected components

ONESOURCE Determination Enterprise Cloud (AWS AMER)

Update timeline

  1. investigating Mar 08, 2026, 06:51 AM UTC

    We are currently experiencing intermittent issues with Tax calculation feature with our ONESOURCE Indirect Tax Determination Enterprise service.

  2. resolved Mar 08, 2026, 11:57 PM UTC

    This incident has been resolved.

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