Thomson Reuters incident

Intermittent Tax calculation failures in Amer UAT - SOAP & REST

Thomson Reuters experienced a minor incident on March 8, 2026 affecting ONESOURCE Determination Enterprise Cloud (AWS AMER), lasting 17h 6m. The incident has been resolved; the full update timeline is below.

Started: Mar 08, 2026, 06:51 AM UTC
Resolved: Mar 08, 2026, 11:57 PM UTC
Duration: 17h 6m
Detected by Pingoru: Mar 08, 2026, 06:51 AM UTC

Affected components

ONESOURCE Determination Enterprise Cloud (AWS AMER)

Update timeline

investigating Mar 08, 2026, 06:51 AM UTC

We are currently experiencing intermittent issues with Tax calculation feature with our ONESOURCE Indirect Tax Determination Enterprise service.
resolved Mar 08, 2026, 11:57 PM UTC

This incident has been resolved.