Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on March 9, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 10:52 AM UTC
Resolved
Mar 11, 2026, 01:33 AM UTC
Duration
1d 14h
Detected by Pingoru
Mar 09, 2026, 10:52 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Mar 09, 2026, 10:52 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Mar 09, 2026, 04:37 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.

  3. investigating Mar 10, 2026, 12:49 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  4. investigating Mar 10, 2026, 07:03 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

  5. investigating Mar 10, 2026, 02:00 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.

  6. resolved Mar 11, 2026, 01:33 AM UTC

    This incident has been resolved.