Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 1 day 14 hours, affecting Reports and Analytics Enterprise Cloud, on March 9, 2026.

investigating Mar 10, 2026, 02:00 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.

Started: Mar 09, 2026, 10:52 AM UTC
Resolved: Mar 11, 2026, 01:33 AM UTC
Duration: 1d 14h
Detected by Pingoru: Mar 09, 2026, 10:52 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Mar 09, 2026, 10:52 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
investigating Mar 09, 2026, 04:37 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
investigating Mar 10, 2026, 12:49 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.
investigating Mar 10, 2026, 07:03 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.
investigating Mar 10, 2026, 02:00 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
resolved Mar 11, 2026, 01:33 AM UTC

This incident has been resolved.

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