Thomson Reuters experienced a notice incident on March 10, 2026 affecting AMERS GoSystem Tax RS and AMERS GoSystem Tax RS API, lasting 14h 57m. The incident has been resolved; the full update timeline is below.
Affected components
AMERS GoSystem Tax RSAMERS GoSystem Tax RS API
Update timeline
- investigating Mar 10, 2026, 11:42 PM UTC
We are currently experiencing a performance issue with the Messaging and Workflows feature with our GoSystem Tax RS service. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information, if you have any questions please contact Customer Support.
- investigating Mar 11, 2026, 02:20 AM UTC
The issue has been resolved and we will continue to monitor the situation.
- resolved Mar 11, 2026, 02:39 PM UTC
This incident has been resolved.