Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 16 hours 49 minutes, affecting Reports and Analytics Enterprise Cloud, on March 11, 2026.

investigating Mar 11, 2026, 07:22 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

Started
Mar 11, 2026, 08:42 AM UTC
Resolved
Mar 12, 2026, 01:32 AM UTC
Duration
16h 49m
Detected by Pingoru
Mar 11, 2026, 08:42 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Mar 11, 2026, 08:42 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Mar 11, 2026, 01:45 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.

  3. investigating Mar 11, 2026, 07:22 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  4. resolved Mar 12, 2026, 01:32 AM UTC

    This incident has been resolved.

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