Thomson Reuters incident
Delay in Data for reports and analytics service in AMER PROD
Thomson Reuters experienced a minor incident on March 11, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 16h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Reports and Analytics Enterprise Cloud
Update timeline
- investigating Mar 11, 2026, 08:42 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
- investigating Mar 11, 2026, 01:45 PM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.
- investigating Mar 11, 2026, 07:22 PM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
- resolved Mar 12, 2026, 01:32 AM UTC
This incident has been resolved.