Thomson Reuters incident

Slow Response for GoSystem Tax efile Viewer

Thomson Reuters experienced a minor incident on March 13, 2026 affecting AMERS GoSystem Tax RS, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started: Mar 13, 2026, 10:47 PM UTC
Resolved: Mar 14, 2026, 12:22 AM UTC
Duration: 1h 34m
Detected by Pingoru: Mar 13, 2026, 10:47 PM UTC

Affected components

AMERS GoSystem Tax RS

Update timeline

investigating Mar 13, 2026, 10:47 PM UTC

We are currently experiencing performance issues with efile viewer for GoSystem Tax. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information, if you have any questions please contact Customer Support.
resolved Mar 14, 2026, 12:22 AM UTC

This incident has been resolved as of 6:45 PM central time. We will continue to monitor and ensure services remain stable and performant.