Thomson Reuters incident

Slow Response for GoSystem Tax efile Viewer

Minor Resolved View vendor source →
Started
Mar 13, 2026, 10:47 PM UTC
Resolved
Mar 14, 2026, 12:22 AM UTC
Duration
1h 34m
Detected by Pingoru
Mar 13, 2026, 10:47 PM UTC

Affected components

AMERS GoSystem Tax RS

Update timeline

  1. investigating Mar 13, 2026, 10:47 PM UTC

    We are currently experiencing performance issues with efile viewer for GoSystem Tax. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information, if you have any questions please contact Customer Support.

  2. resolved Mar 14, 2026, 12:22 AM UTC

    This incident has been resolved as of 6:45 PM central time. We will continue to monitor and ensure services remain stable and performant.

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