Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 12 hours 38 minutes, affecting Reports and Analytics Enterprise Cloud, on March 13, 2026.

investigating Mar 13, 2026, 12:57 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started
Mar 13, 2026, 12:57 PM UTC
Resolved
Mar 14, 2026, 01:35 AM UTC
Duration
12h 38m
Detected by Pingoru
Mar 13, 2026, 12:57 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Mar 13, 2026, 12:57 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Mar 14, 2026, 01:35 AM UTC

    This incident has been resolved.

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