Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 14 hours 23 minutes, affecting Reports and Analytics Enterprise Cloud, on March 16, 2026.

investigating Mar 16, 2026, 08:19 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 14 hours. We are working on the data catch up. Will notify once completed.

Started
Mar 16, 2026, 01:35 PM UTC
Resolved
Mar 17, 2026, 03:59 AM UTC
Duration
14h 23m
Detected by Pingoru
Mar 16, 2026, 01:35 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Mar 16, 2026, 01:35 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once completed.

  2. investigating Mar 16, 2026, 08:19 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 14 hours. We are working on the data catch up. Will notify once completed.

  3. resolved Mar 17, 2026, 03:59 AM UTC

    This incident has been resolved.

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