Thomson Reuters incident

Infrastructure Instability across servers

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on March 24, 2026 affecting AMERS Tax Information Reporting, lasting 18h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 07:59 PM UTC
Resolved
Mar 25, 2026, 02:24 PM UTC
Duration
18h 25m
Detected by Pingoru
Mar 24, 2026, 07:59 PM UTC

Affected components

AMERS Tax Information Reporting

Update timeline

  1. identified Mar 24, 2026, 07:59 PM UTC

    To resolve some infrastructure instability, we are performing some emergency maintenance. This emergency maintenance may cause temporary performance degradation for a subset of clients. This degradation could last for 30 minutes following the maintenance which will occur between 3/24/2026 2:30pm and 3/24/2026 3:00pm

  2. resolved Mar 25, 2026, 02:24 PM UTC

    This incident has been resolved.