Thomson Reuters incident

ONESOURCE Global Trade - Emergency Maintenance for EU AWS Environment

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on March 26, 2026 affecting Global Trade - pwd by Integration Point and GTM Platform, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 08:36 PM UTC
Resolved
Mar 27, 2026, 01:55 AM UTC
Duration
5h 19m
Detected by Pingoru
Mar 26, 2026, 08:36 PM UTC

Affected components

Global Trade - pwd by Integration PointGTM Platform

Update timeline

  1. investigating Mar 26, 2026, 08:36 PM UTC

    ONESOURCE Global Trade will be undergoing emergency maintenance tonight March 26th starting at 5.30PM EST in the EU AWS environment to address some important vulnerabilities. This maintenance will run until 9.30 PM EST, and during this maintenance window clients can expect intermittent down times of up to 10 minutes.

  2. investigating Mar 27, 2026, 01:53 AM UTC

    The emergency maintenance has been completed.

  3. resolved Mar 27, 2026, 01:55 AM UTC

    The emergency maintenance has been completed.