Thomson Reuters incident
ONESOURCE Global Trade - Emergency Maintenance for US AWS Environment
Resolved after 6 hours 47 minutes, affecting Global Trade - pwd by Integration Point and GTM Platform, on March 26, 2026.
The emergency maintenance is currently in progress. We will provide updates as necessary.
Affected components
Update timeline
- investigating Mar 26, 2026, 08:40 PM UTC
ONESOURCE Global Trade will be undergoing emergency maintenance tonight March 26th starting at 9.30 PM EST in the US AWS environment to address some important vulnerabilities. This maintenance will run until 1:30 AM EST, and during this maintenance window clients can expect intermittent down times of up to 10 minutes.
- investigating Mar 27, 2026, 01:56 AM UTC
The emergency maintenance is currently in progress. We will provide updates as necessary.
- resolved Mar 27, 2026, 03:28 AM UTC
The emergency maintenance has been completed
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