Thomson Reuters incident

ONESOURCE GTM - IP : Issue with Content Integration

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on March 26, 2026 affecting Global Trade - pwd by Integration Point, lasting 12h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 02:34 PM UTC
Resolved
Mar 27, 2026, 03:31 AM UTC
Duration
12h 57m
Detected by Pingoru
Mar 26, 2026, 02:34 PM UTC

Affected components

Global Trade - pwd by Integration Point

Update timeline

  1. investigating Mar 26, 2026, 02:34 PM UTC

    We are currently experiencing an delay with the Content Integration feature with our nightly refresh job did not complete as expected. Our teams are actively working to resolve this and expect the refresh to be completed later today, within approximately 9–10 hours. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.”

  2. resolved Mar 27, 2026, 03:31 AM UTC

    The nightly refresh job has been completed and the Content Integration feature is working .