Thomson Reuters incident

Intermittent High Latency and failures for tax calculations in AWS AMER UAT

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Resolved after 43 minutes, affecting ONESOURCE Determination Enterprise Cloud (AWS AMER), on March 30, 2026.

investigating Mar 30, 2026, 07:34 AM UTC

We are currently experiencing intermittent issues with the Tax calculations feature with our Onesource Indirect Tax Determination Enterprise service.

Started
Mar 30, 2026, 07:34 AM UTC
Resolved
Mar 30, 2026, 08:18 AM UTC
Duration
43m
Detected by Pingoru
Mar 30, 2026, 07:34 AM UTC

Affected components

ONESOURCE Determination Enterprise Cloud (AWS AMER)

Update timeline

  1. investigating Mar 30, 2026, 07:34 AM UTC

    We are currently experiencing intermittent issues with the Tax calculations feature with our Onesource Indirect Tax Determination Enterprise service.

  2. resolved Mar 30, 2026, 08:18 AM UTC

    This incident has been resolved.

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