Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on April 1, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 07:16 PM UTC
Resolved
Apr 03, 2026, 08:31 PM UTC
Duration
2d 1h
Detected by Pingoru
Apr 01, 2026, 07:16 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Apr 01, 2026, 07:16 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Apr 02, 2026, 01:52 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 12 hours. We are working on the data catch up. Will notify once complete.

  3. investigating Apr 02, 2026, 08:34 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.

  4. investigating Apr 02, 2026, 03:40 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  5. investigating Apr 03, 2026, 05:21 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  6. investigating Apr 03, 2026, 01:40 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5.5 hours . We are working on the data catch up. Will notify once complete.

  7. resolved Apr 03, 2026, 08:31 PM UTC

    This incident has been resolved.