Thomson Reuters incident
Delay in Data for reports and analytics service in AMER PROD
Resolved after 2 days 1 hour, affecting Reports and Analytics Enterprise Cloud, on April 1, 2026.
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5.5 hours . We are working on the data catch up. Will notify once complete.
Affected components
Update timeline
- investigating Apr 01, 2026, 07:16 PM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.
- investigating Apr 02, 2026, 01:52 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 12 hours. We are working on the data catch up. Will notify once complete.
- investigating Apr 02, 2026, 08:34 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 11 hours. We are working on the data catch up. Will notify once complete.
- investigating Apr 02, 2026, 03:40 PM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
- investigating Apr 03, 2026, 05:21 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
- investigating Apr 03, 2026, 01:40 PM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5.5 hours . We are working on the data catch up. Will notify once complete.
- resolved Apr 03, 2026, 08:31 PM UTC
This incident has been resolved.
Your product runs on more than Thomson Reuters
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services