Thomson Reuters incident
Delay in Data for reports and analytics service in AMER PROD
Resolved after 1 day 5 hours, affecting Reports and Analytics Enterprise Cloud, on April 7, 2026.
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours 30 mins . We are still working on the data catch up. Will notify once complete
Affected components
Update timeline
- investigating Apr 07, 2026, 01:26 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
- investigating Apr 07, 2026, 08:22 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5.5 hours . We are working on the data catch up. Will notify once complete
- investigating Apr 07, 2026, 07:58 PM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours . We are working on the data catch up. Will notify once complete
- investigating Apr 08, 2026, 01:13 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours . We are working on the data catch up. Will notify once complete
- investigating Apr 08, 2026, 05:38 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours 30 mins . We are still working on the data catch up. Will notify once complete
- resolved Apr 08, 2026, 06:26 AM UTC
This incident has been resolved.
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