Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →
Started
Apr 07, 2026, 01:26 AM UTC
Resolved
Apr 08, 2026, 06:26 AM UTC
Duration
1d 5h
Detected by Pingoru
Apr 07, 2026, 01:26 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Apr 07, 2026, 01:26 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Apr 07, 2026, 08:22 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5.5 hours . We are working on the data catch up. Will notify once complete

  3. investigating Apr 07, 2026, 07:58 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours . We are working on the data catch up. Will notify once complete

  4. investigating Apr 08, 2026, 01:13 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours . We are working on the data catch up. Will notify once complete

  5. investigating Apr 08, 2026, 05:38 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours 30 mins . We are still working on the data catch up. Will notify once complete

  6. resolved Apr 08, 2026, 06:26 AM UTC

    This incident has been resolved.

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