Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Vendor's status page →

Resolved after 8 hours 31 minutes, affecting Reports and Analytics Enterprise Cloud, on April 9, 2026.

investigating Apr 09, 2026, 02:43 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

Started
Apr 09, 2026, 02:43 AM UTC
Resolved
Apr 09, 2026, 11:15 AM UTC
Duration
8h 31m
Detected by Pingoru
Apr 09, 2026, 02:43 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Apr 09, 2026, 02:43 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

  2. resolved Apr 09, 2026, 11:15 AM UTC

    This incident has been resolved.

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