Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Vendor's status page →

Resolved after 4 hours 12 minutes, affecting Reports and Analytics Enterprise Cloud, on April 13, 2026.

identified Apr 13, 2026, 09:07 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up, will notify once complete.

Started
Apr 13, 2026, 09:07 PM UTC
Resolved
Apr 14, 2026, 01:19 AM UTC
Duration
4h 12m
Detected by Pingoru
Apr 13, 2026, 09:07 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Apr 13, 2026, 09:07 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up, will notify once complete.

  2. resolved Apr 14, 2026, 01:19 AM UTC

    This incident has been resolved.

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