Thomson Reuters incident
Certificate Manager Enterprise Cloud-High Latency and Intermittent Failures-OCI UAT&PROD
Resolved after 4 hours 23 minutes, affecting Certificate Manager Enterprise Cloud, on April 14, 2026.
The issue is fully mitigated and the services are restored and fully operational. We will work on the root cause analysis and provide full details as soon as possible.
Affected components
Update timeline
- investigating Apr 14, 2026, 10:58 AM UTC
Dear Customers, We wanted to inform you that we are experiencing high latency & intermittent failures while using Certificate Manager Enterprise cloud service in OCI UAT & Production environment. Technical teams are currently working on it with high priority, more details to follow soon. Thank you for your understanding and patience
- resolved Apr 14, 2026, 03:21 PM UTC
The issue is fully mitigated and the services are restored and fully operational. We will work on the root cause analysis and provide full details as soon as possible.
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