Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 20 hours 13 minutes, affecting Reports and Analytics Enterprise Cloud, on April 14, 2026.

identified Apr 15, 2026, 09:31 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up. Will notify once complete.

Started: Apr 14, 2026, 05:22 PM UTC
Resolved: Apr 15, 2026, 01:35 PM UTC
Duration: 20h 13m
Detected by Pingoru: Apr 14, 2026, 05:22 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

identified Apr 14, 2026, 05:22 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
identified Apr 14, 2026, 11:32 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
identified Apr 15, 2026, 09:31 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up. Will notify once complete.
resolved Apr 15, 2026, 01:35 PM UTC

This incident has been resolved.

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