Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →
Started
Apr 14, 2026, 05:22 PM UTC
Resolved
Apr 15, 2026, 01:35 PM UTC
Duration
20h 13m
Detected by Pingoru
Apr 14, 2026, 05:22 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Apr 14, 2026, 05:22 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.

  2. identified Apr 14, 2026, 11:32 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  3. identified Apr 15, 2026, 09:31 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up. Will notify once complete.

  4. resolved Apr 15, 2026, 01:35 PM UTC

    This incident has been resolved.

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