Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →
Started
Apr 15, 2026, 10:56 PM UTC
Resolved
Apr 16, 2026, 09:29 AM UTC
Duration
10h 33m
Detected by Pingoru
Apr 15, 2026, 10:56 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. identified Apr 15, 2026, 10:56 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Apr 16, 2026, 09:29 AM UTC

    Data catchup has been completed.

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