Thomson Reuters incident

Onesource Global Trade - Delays in Export and TTM Processing

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on April 15, 2026 affecting Global Trade - pwd by Integration Point and GTM Platform, lasting 18h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 07:09 PM UTC
Resolved
Apr 16, 2026, 01:11 PM UTC
Duration
18h 2m
Detected by Pingoru
Apr 15, 2026, 07:09 PM UTC

Affected components

Global Trade - pwd by Integration PointGTM Platform

Update timeline

  1. investigating Apr 15, 2026, 07:09 PM UTC

    Thomson Reuters is currently investigating multiple reports of extended processing times for the TTM/Export management function within Onesource GTM.

  2. resolved Apr 16, 2026, 01:11 PM UTC

    This incident has been resolved and processing for Export and TTM is back to normal.