Resolved after 13 hours 6 minutes, affecting AMERS Tax Information Reporting and AMERS Trust Tax, on August 19, 2026.
We are continuing to monitor for any further issues.
Affected components
AMERS Tax Information ReportingAMERS Trust Tax
Update timeline
- investigating Aug 19, 2026, 06:23 AM UTC
We are currently experiencing an issue with our OneSource Tax Information Reporting Application Users will not be able to use the application service, which is temporarily unavailable.
- investigating Aug 19, 2026, 01:10 PM UTC
We are continuing to investigate this issue.
- identified Aug 19, 2026, 02:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 19, 2026, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 19, 2026, 06:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 19, 2026, 07:29 PM UTC
This incident has been resolved.
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