Thomson Reuters incident

Reports and Analytics Service in AMER PROD is currently experiencing delay

Resolved after 15 hours 2 minutes, affecting Reports and Analytics Enterprise Cloud, on August 18, 2026.

investigating Aug 18, 2026, 05:34 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up, will notify once complete.

Started
Aug 18, 2026, 09:56 AM UTC
Resolved
Aug 19, 2026, 12:58 AM UTC
Duration
15h 2m
Detected by Pingoru
Aug 18, 2026, 09:56 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Aug 18, 2026, 09:56 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up, will notify once complete.

  2. investigating Aug 18, 2026, 05:34 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up, will notify once complete.

  3. resolved Aug 19, 2026, 12:58 AM UTC

    This incident has been resolved.

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