Thomson Reuters incident

Intermittent Platform Connectivity Issues

Resolved after 2 days 19 hours, affecting Global Trade - pwd by Integration Point and GTM Platform, on August 14, 2026.

investigating Aug 14, 2026, 06:41 PM UTC

We are currently experiencing intermittent issues with the connectivity of our Global Trade Platform. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Started
Aug 14, 2026, 06:41 PM UTC
Resolved
Aug 17, 2026, 02:28 PM UTC
Duration
2d 19h
Detected by Pingoru
Aug 14, 2026, 06:41 PM UTC

Affected components

Global Trade - pwd by Integration PointGTM Platform

Update timeline

  1. investigating Aug 14, 2026, 06:41 PM UTC

    We are currently experiencing intermittent issues with the connectivity of our Global Trade Platform. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Aug 17, 2026, 02:28 PM UTC

    This incident was resolved on Friday, August 14, 2026.

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