Thomson Reuters incident

Intermittent Workbook Load Issues in OneSource Corporate Tax (EMEA)

Resolved after 45 minutes, affecting EMEA (web) Corporate Tax, on August 13, 2026.

investigating Aug 13, 2026, 09:33 AM UTC

We are currently experiencing an issue with our OneSource Corporate Tax (EMEA) workbook service, which is temporarily facing performance degradation . Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Started
Aug 13, 2026, 09:33 AM UTC
Resolved
Aug 13, 2026, 10:18 AM UTC
Duration
45m
Detected by Pingoru
Aug 13, 2026, 09:33 AM UTC

Affected components

EMEA (web) Corporate Tax

Update timeline

  1. investigating Aug 13, 2026, 09:33 AM UTC

    We are currently experiencing an issue with our OneSource Corporate Tax (EMEA) workbook service, which is temporarily facing performance degradation . Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Aug 13, 2026, 10:18 AM UTC

    This incident has been resolved.

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