Thomson Reuters experienced a minor incident on April 30, 2026 affecting AMERS GoSystem Tax RS, lasting 9h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 30, 2026, 03:47 PM UTC
We are currently experiencing an issue with our multi-factor authentication service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- identified Apr 30, 2026, 08:52 PM UTC
GoSystem Tax RS will be performing maintenance from 5PM CT to 9PM CT. Customers may experience slight degradation during this maintenance.
- resolved May 01, 2026, 01:42 AM UTC
This incident has been resolved.