Thomson Reuters incident

Reports and Analytics Service in AMER PROD is currently experiencing delay

Resolved after 18 hours 16 minutes, affecting Reports and Analytics Enterprise Cloud, on August 10, 2026.

investigating Aug 11, 2026, 06:32 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.

Started: Aug 10, 2026, 02:27 PM UTC
Resolved: Aug 11, 2026, 08:43 AM UTC
Duration: 18h 16m
Detected by Pingoru: Aug 10, 2026, 02:27 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Aug 10, 2026, 02:27 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up, will notify once complete.
investigating Aug 10, 2026, 08:49 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.
investigating Aug 11, 2026, 06:32 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.
resolved Aug 11, 2026, 08:43 AM UTC

The incident is resolved and data catch up is complete.

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