Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 11 hours 48 minutes, affecting Reports and Analytics Enterprise Cloud, on August 5, 2026.

investigating Aug 06, 2026, 06:48 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up, will notify once complete.

Started: Aug 05, 2026, 08:52 PM UTC
Resolved: Aug 06, 2026, 08:40 AM UTC
Duration: 11h 48m
Detected by Pingoru: Aug 05, 2026, 08:52 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Aug 05, 2026, 08:52 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.
investigating Aug 06, 2026, 12:26 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.
investigating Aug 06, 2026, 06:48 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up, will notify once complete.
resolved Aug 06, 2026, 08:40 AM UTC

This incident has been resolved.

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