Thomson Reuters incident

ONESOURCE Platform UI is down in AMER

Resolved after 7 minutes, affecting AMERS (onesourcetax.com), on August 5, 2026.

resolved Aug 05, 2026, 05:18 PM UTC

We observed an impact to the ONESOURCE Platform UI in the AMER region from approximately 16:40 UTC to 16:47 UTC. The issue affected user logins through the UI and has been mitigated.

Started
Aug 05, 2026, 04:40 PM UTC
Resolved
Aug 05, 2026, 04:47 PM UTC
Duration
7m
Detected by Pingoru
Aug 05, 2026, 04:40 PM UTC

Affected components

AMERS (onesourcetax.com)

Update timeline

  1. resolved Aug 05, 2026, 05:18 PM UTC

    We observed an impact to the ONESOURCE Platform UI in the AMER region from approximately 16:40 UTC to 16:47 UTC. The issue affected user logins through the UI and has been mitigated.

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