Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 11 hours 26 minutes, affecting Reports and Analytics Enterprise Cloud, on August 4, 2026.

investigating Aug 05, 2026, 01:13 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started
Aug 04, 2026, 06:24 PM UTC
Resolved
Aug 05, 2026, 05:51 AM UTC
Duration
11h 26m
Detected by Pingoru
Aug 04, 2026, 06:24 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Aug 04, 2026, 06:24 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Aug 05, 2026, 01:13 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Aug 05, 2026, 05:51 AM UTC

    This incident has been resolved.

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