Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 13 hours 2 minutes, affecting Reports and Analytics Enterprise Cloud, on August 3, 2026.

investigating Aug 04, 2026, 07:12 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started: Aug 03, 2026, 06:36 PM UTC
Resolved: Aug 04, 2026, 07:39 AM UTC
Duration: 13h 2m
Detected by Pingoru: Aug 03, 2026, 06:36 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

investigating Aug 03, 2026, 06:36 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
investigating Aug 04, 2026, 12:59 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of 5.5 hours. We are working on the data catch up. Will notify once complete.
investigating Aug 04, 2026, 07:12 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
resolved Aug 04, 2026, 07:39 AM UTC

This incident has been resolved.

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