Thomson Reuters incident

ONESOURCE Product Down

Resolved after 37 minutes, affecting APAC (web) Corporate Tax, on August 3, 2026.

investigating Aug 03, 2026, 02:02 PM UTC

We are currently experiencing an issue with our ONESOURCE Corporate Tax (APAC) service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Started
Aug 03, 2026, 02:02 PM UTC
Resolved
Aug 03, 2026, 02:40 PM UTC
Duration
37m
Detected by Pingoru
Aug 03, 2026, 02:02 PM UTC

Affected components

APAC (web) Corporate Tax

Update timeline

  1. investigating Aug 03, 2026, 02:02 PM UTC

    We are currently experiencing an issue with our ONESOURCE Corporate Tax (APAC) service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Aug 03, 2026, 02:40 PM UTC

    This incident has been resolved.

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