Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 8 hours 32 minutes, affecting Reports and Analytics Enterprise Cloud, on August 1, 2026.

investigating Aug 01, 2026, 06:11 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

Started
Aug 01, 2026, 12:15 AM UTC
Resolved
Aug 01, 2026, 08:48 AM UTC
Duration
8h 32m
Detected by Pingoru
Aug 01, 2026, 12:15 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Aug 01, 2026, 12:16 AM UTC

    We are currently experiencing delay of 7 hours in processing Reports and Analytics Service in AMER PROD . We are working on the data catch up, will notify once complete with our Reports and Analytics service.

  2. investigating Aug 01, 2026, 06:11 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Aug 01, 2026, 08:48 AM UTC

    This incident has been resolved.

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