Thomson Reuters incident
Delay in Data for reports and analytics service in AMER PROD
Resolved after 9 hours 20 minutes, affecting Reports and Analytics Enterprise Cloud, on July 31, 2026.
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
Affected components
Update timeline
- investigating Jul 31, 2026, 12:13 AM UTC
We are currently experiencing delays in processing Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete with our Reports and Analytics service.
- investigating Jul 31, 2026, 06:07 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.
- resolved Jul 31, 2026, 09:34 AM UTC
The data catch-up has been completed.
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