Thomson Reuters incident
Delay in Data for Reports and Analytics Service in AMER PROD
Resolved after 10 hours 13 minutes, affecting Reports and Analytics Enterprise Cloud, on July 28, 2026.
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.
Affected components
Update timeline
- investigating Jul 28, 2026, 06:34 PM UTC
We are currently experiencing delays in processing data for the Reports and Analytics Service. Reports and Analytics Service in AMER PROD is currently experiencing a delay of approximately 6 hours. We are actively working on the data catch-up process and will provide an update once processing has completed.
- investigating Jul 29, 2026, 01:18 AM UTC
Reports and Analytics Service in AMER PROD is currently experiencing delay of around 5 hours. We are working on the data catch up. Will notify once complete.
- resolved Jul 29, 2026, 04:47 AM UTC
This incident has been resolved.
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