Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 7 hours 9 minutes, affecting Reports and Analytics Enterprise Cloud, on July 27, 2026.

investigating Jul 27, 2026, 08:29 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started
Jul 27, 2026, 08:29 PM UTC
Resolved
Jul 28, 2026, 03:38 AM UTC
Duration
7h 9m
Detected by Pingoru
Jul 27, 2026, 08:29 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jul 27, 2026, 08:29 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  2. resolved Jul 28, 2026, 03:38 AM UTC

    This incident has been resolved.

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