Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 13 hours 5 minutes, affecting Reports and Analytics Enterprise Cloud, on July 24, 2026.

investigating Jul 25, 2026, 01:57 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

Started
Jul 24, 2026, 07:47 PM UTC
Resolved
Jul 25, 2026, 08:53 AM UTC
Duration
13h 5m
Detected by Pingoru
Jul 24, 2026, 07:47 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Jul 24, 2026, 07:47 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.

  2. investigating Jul 25, 2026, 01:57 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up, will notify once complete.

  3. resolved Jul 25, 2026, 08:53 AM UTC

    This incident has been resolved.

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